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Frequently and recently asked questions and answers about our fundraising program and policy. If you do not see your question here, feel free to contact us!

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Missing Items

There were items missing from my order. What do I do?
If there were items missing from your order, you must report those within 5 business days of receiving your order, and we will take all measures to correct the problem. Any missing items reported after 5 days will not be honored. Please check your entire order before filling a missing items claim, only 1 missing items claim accepted per sales order (SO). No Exceptions.

 

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