Find My Fundraiser - FAQ

Find My Fundraiser - Info & FAQ

 

Find My Fundraiser is an exciting new feature that allows a participating Fundraiser group to receive credit for sales placed on our website. 

 

IF YOU ARE LEADING A FUNDRAISER:

 

  • The “Find My Fundraiser” link is ONLY for retail customers. Fundraisers must still Log In to place your orders.If you are not seeing the discounted rates on our website, you must call us to get your account updated. 

 

  • To receive credit for a sale through Find My Fundraiser, the following criteria must be met:

    • You must have already placed your $200 minimum order for the season.

 

  • Orders placed under your account must pay the full retail price. You will NOT receive credit for sales that are already receiving discounts.

 

  • Make sure you give your customers your account number so they can search for your fundraiser.

 

 

IF YOU ARE SHOPPING TO SUPPORT A FUNDRAISER:

  • Make sure you get the account number of the Fundraiser group you will be supporting. For security reasons, AAE will NOT be releasing account numbers to callers.

 

  • On the top of our site, click on “Find My Fundraiser”. Enter the account number of the Fundraiser you are supporting, then click select once it populates. You will then see “Shopping With (fundraiser name) on the top of the page. From there, checkout like you normally would. 

 

  • All returns will be refunded via store credit. 

 

 


 

FAQ 

 

  • How do I get paid?

    • You will receive a check at the end of each month. Please fill out our form to confirm your billing information or call us at 800.684.1555.

 

  • How can I see who is supporting my fundraiser?

    • Along with your monthly check, you will receive a report that lists all orders placed using your account number. 

 

  •  What if one of the orders has a backordered item?

    • Once the backordered item is paid for and shipped, you will receive the credit on your account.