FAQ - Shipping and Tax

What shipping methods do you offer?
All orders are generally shipped United Parcel Service (UPS). However, for smaller sized orders, we may ship through the United States Postal Service. At our discretion, we DO NOT ship to PO Boxes, but we will ship to APO for military customers.

How much is shipping?
Regular shipping and Handling (S&H) within CA only is $10.00 per order. Out of state S&H is a minimum $10.00 or 11% of subtotal on all items (excluding Rep Kit), whichever is greater. S&H for Rep Kits is a flat rate of $20 per kit. (Limit 2 kits per customer, per season.)
*Expedited shipping (3DAY GROUND, 2ND DAY AIR, and NEXT DAY AIR) is also available for an additional fee.

Can I charge my customers shipping?
You may charge your customers shipping, if you choose, but it's not required.

How much is sales tax?
Only California residents are required to pay sales tax, at a rate of 8.75%. For all other states we only require shipping and handling. Customers are responsible to comply with the sales taxes laws depending on their resident or business jurisdiction.

Do I charge my customers tax?
No. You must be licensed by your city, county, or state to charge tax.

*During our peak Holiday Season (October through December) orders may take an additional 1 to 3 business days before they are fully processed. While it's possible to receive your order within 5-7 business days, we recommend ordering two weeks prior to the anticipated delivery date if you select ground or economy shipping.